App Privacy Policy

Welcome! This Privacy Policy explains how CHK PLZ Inc. (doing business under the name “CHK PLZ”), a company located at the McGill Dobson Centre for Entrepreneurship located at McGill University, 3430 McTavish, Montreal (Quebec) Canada H3A 0E2, collects, uses, discloses and otherwise processes your personal information and other information when you visit and use CHK PLZ’s https://www.chkplz.ca/ and https://chkplzapp.com website and the mobile application (collectively, the “Platform”), as well as when you use related online payment services as a visitor of the Platform, a service user or a restaurant (collectively, the “Services”). This Privacy Policy also applies to CHK PLZ’s privacy practices with respect to personal information and other information collected offline, such as by telephone or SMS.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

Personal Information: In order to create an account, offer our Services, process your transactions and improve your experience with CHK PLZ and the Platform, CHK PLZ must collect certain personal information about you such as your name, address, e-mail address, telephone number, date of birth as well as your credit card and other payment methods and related information, account number, information on your lifestyle and restaurant habits as well as other similar information. For the same purposes, if you enable this function on your device, CHK PLZ will collect information about your current and past geolocation when you use the Platform. CHK PLZ will also collect the restaurants you went to, the food item purchased, other table members, how food and drinks items are split, date and time of purchase and payment.

Other communications: We may also require your comments about your experience with using the CHK PLZ Services, the Platform and the restaurants we partner with. If you communicate by phone with us or our service providers, the conversation may be recorded to assess the quality of Services or to protect both parties in case of disagreement.

Cookies: We use cookies to customize the Platform for returning visitors. These cookies remain on your computer or device and are automatically retrieved when you visit the Platform at a later time. These cookies contain only information about the type of customer and frequently visited pages. No other information is stored on cookies. You may disable cookies on your computer or device. Disabling cookies may affect user functionality, and visitors who have disabled cookie processing will not be able to use our personalized account management function.

Web logs: CHK PLZ also maintains standard web logs that record data about all visitors to the Platform. These logs may contain: i) the Internet domain from which you access the Platform; ii) your IP address (your computer or device is automatically assigned an IP address when you surf the Internet; your IP address is either static or dynamic; a static IP address may be identifiable to you; a dynamic IP address is usually not identifiable to you); iii) the type of browser and operating system you use; iv) the date and time you visited the Platform; v) the pages you viewed on the Platform; and vi) the address of the website from which you linked.

Children: The Platform is not intended for children, and we do not encourage children to provide us with personal information. However, personal information about children may be collected and shared. If you believe that we may hold information from a child under the age of 14 and wish that we delete some or all of this information, please notify us by e-mail at this address: support@chkplz.ca. CHK PLZ supports the related guidelines and regulatory requirements provided by applicable laws. It is an essential component of our Services that personal information about you be disclosed to and shared with third parties, such as the restaurants we partner with and other service providers (including payment processors such as Bambora), strictly on a need-to-know basis for the purposes of our Services, the operation of the Platform and complying with applicable laws. Personal information are communicated in a secure manner and only to the persons concerned. For example, personal information about where you are, what you ordered and how you are going to pay is disclosed to the applicable restaurant only.

How CHK PLZ may further use my personal information

CHK PLZ may also use and share your personal information for the following purposes:

  • Assign you a table at restaurants;

  • Prepare and pay your restaurant bills with the applicable restaurant and our payment processors and partners;

  • Collect your feedbacks and ratings;

  • Administering and providing our Platform and Services;

  • Generating statistics, aggregating data, measuring the Platform’s activities, and detecting and preventing security threats;

  • Customer analytics dashboard for restaurants or point-of-sales providers to add to their existing platforms;

  • Helping us develop and market our brand, Services, promotions and advertising;

  • Communicating with you about our products, services, upcoming contests and events, promotions and special offers, and other news about CHK PLZ;

  • Communicating with you about the products, services, upcoming contests and events, promotions and special offers, and other news about the restaurants we partner with;

  • Communicating with you about technical notices, updates, security alerts and support;

  • Responding to your requests, complaints, comments and questions; and

  • Other purposes that we identify to you from time-to-time.

 

CHK PLZ RESERVES THE RIGHT TO TRANSMIT AUTOMATICALLY AND WITHOUT NOTICE ANY INFORMATION THAT CHK PLZ DEEMS RELEVANT (INCLUDING PERSONAL INFORMATION) TO THE APPROPRIATE AUTHORITIES TO STOP ANY CRIMINAL OR UNLAWFUL ACT, such as not paying your bill.

Interest-Based Advertising

As mentioned above, we use “cookies” as well as other similar tracking technologies (including scripts, pixel tags, etags, web beacons) on our Platform. Cookies are small text files that your browser installs on your computer or other device that enables the Platform to recognize you upon your visit. Some cookies are necessary for our Platform to function or to help us recognize you, such as when you log into your account. We collect this data to help us analyze our Platform’s performance, remember your preferences, track usage and tailor advertisements to you. We also have third party service providers, such as Google Analytics, who use third party cookies or other digital markers to help us maintain and improve our Platform and Services, and provide interest-based advertising on the Platform and on other websites.

What is interest-based advertising?

CHK PLZ uses various tools, including interest-based advertising services, to help us and our marketing partners tailor advertisements that we think are more helpful and relevant to you. We customize and personalize this advertising to your interests based on information from your activities, such as the actions you take when you visit our Platform, or visiting websites that display CHK PLZ’s advertising.

What are customized social media ads?

CHK PLZ partners with third party social media platforms, such as Facebook, to show you customized advertisements. To offer such ads, we may convert your e-mail address, telephone number or other contact information you have provided to us into a unique value, which can be matched to your social media profile by our partner, such as Facebook or another social media platform. While CHK PLZ does not provide any personal information to these platform vendors, they may gain insights about individuals who respond to the advertisements we serve. Please visit Facebook for information on Facebook’s advertising privacy policies: https://www.facebook.com/about/privacy/.

What are my choices with respect to targeted advertising?

You have a choice whether to accept the use of certain Cookies, as well as interest-based advertising.

Cookies. Most browsers are initially set up to accept cookies; however, the “help” feature of the menu bar on most browsers will tell you how to stop accepting cookies and how to disable existing cookies.

Interest-Based Advertising. If you do not want to receive interest-based advertising on other websites or would like to exercise choices about the third party advertising networks that provide you with interest-based advertising, please see the opt-out options below.

You can opt-out of network advertising programs here:

 

The above programs provide tools that identify member companies that have placed cookies on your browser and provides mechanisms to opt-out of those cookies.

Please note that if you opt-out, you may still receive online advertising from CHK PLZ on other websites or applications. However, these advertisements will not be displayed to you based on your interests.

Customized Social Media Ads. To opt-out of customized social media ads, adjust your social advertising settings (for example, you can manage these settings via your Facebook profile), or use the links provided in the ad itself.

If you have other questions, please contact us at support@chkplz.ca.

Storing and Sharing Information

Your personal information will not be shared with third parties other than as explained in this Privacy Policy, except as required or authorized by law, or as ordered by a competent court. CHK PLZ may share the information collected with our service providers we have contracted to assist us in providing our business needs, including the purposes outlined below.

Your personal information may be used by CHK PLZ as part of a targeted promotion of its products and Services insofar as you have participated in a customer loyalty program. Only authorized personnel of CHK PLZ and of our service providers who require this information to perform their duties will have access to the file containing your personal information. Your information will be held at our offices or on our servers or those of our service providers, which may be located in a country outside of Canada and thus will be subject to the laws of that jurisdiction.

We may also share this information with third parties as part of a sale or assignment of a business participating in CHK PLZ, or for audit purposes.

We may share with third parties’ certain pieces of non-personally identifiable information and aggregated non-personally identifiable information, for example, the number of customers located in a certain geographic area.

Your personal information is kept as long as required for the purposes for which it was collected or for the purposes of compliance with our legal and regulatory obligations. When this information is no longer necessary, it is destroyed. When destroying documents and data, we follow strict procedures and ensure that only authorized personnel has access to them.

Securing Information

All personal information will be safeguarded in a confidential manner in compliance with applicable federal and provincial (including Québec) laws respecting the protection of personal information. CHK PLZ employs reasonable administrative, technical and physical safeguards to protect your information from loss, theft and unauthorized access, use, disclosure, alteration, modification and destruction.

To the extent provided by these laws, you have the right to obtain access to your personal information and request that it be corrected if the personal information is inaccurate, out of date, incomplete or ambiguous, or if the collection, release or keeping of the information is not authorized by law. We ask that you help us by notifying us of any change in your personal information. In addition, if you notice any errors or inaccuracies, please let us know and we will make the necessary corrections. Any request for access to or correction of your personal information and any notice shall be directed as follows:
 

By e-mail: support@chkplz.ca

How to contact us

If you have any questions or concerns with respect to this Privacy Policy or CHK PLZ’s privacy practices, contact us by e-mail at support@chkplz.ca.